by Lorraine Segal | Oct 16, 2023
Forgive without apology Is an apology necessary before you can forgive someone? Absolutely not. Of course, forgiveness is a decision that only you can make for yourself, at a time you are ready, but, despite what you may have heard, there is no rule that says...
by Lorraine Segal | Dec 19, 2022
Reflections: How did you do this year with conflict and courage? I’ve been reflecting on 2022 and the courage my clients and I have shown in dealing with conflict, inner and outer. As those of you who have been reading my blog for a while know, I write a lot about...
by Lorraine Segal | Mar 16, 2021
Like letting go of grudges, I believe gratitude is a powerful tool to help us manage and resolve conflict. My email interview on this topic with questions by Parveen Panwar went live on Authority Magazine. Here are some excerpts from that interview. How do you define...
by Lorraine Segal | Apr 15, 2018
A client of mine had a resentment relapse recently. I had worked with her over a period of months, to help her deal with a very problematic and conflicted relationship with her manager. She had started out with a lot of resentment and anger...
by Lorraine Segal | Aug 20, 2017
How can you have a civil conversation with people you think are absolutely wrong, even evil? Is it even possible to talk to “impossible” people when you seriously disagree about politics or religion, or when you are angry at workplace differences and seeming...
by Lorraine Segal | Oct 19, 2016
One of the sources of unresolved conflict at work and elsewhere can be unconscious (or conscious) bias and prejudice. But instead of reacting, you can choose to respond and communicate. A few years ago, I unexpectedly encountered anti-Semitism at a business networking...