Comments from Participants in Lorraine’s communication workshops and classes:
My son and I enjoyed the meeting. It provided me with some good information on how to help him succeed. We both enjoyed your guest speaker. Lorraine was awesome. We both left the meeting with positive thoughts and a new plan. I highly recommend that you bring her back for future meetings. It was time well spent. –parent at high school presentation
For such a short workshop—very useful.
The workshop reinforced good ways of communicating and dealing with problems. Lorraine was great! Very knowledgeable and personable.
Lorraine is a great teacher and very positive role model. The group activities were really useful.
The workshop was informative. She did a wonderful job.
The trainer was enthusiastic and helpful. This class was much better than I thought it would be. It was not draining or boring in any way.
After discussing an idea, we were given a chance to test it, and I felt it worked well.
I felt the workshop was very well run.
The session was very informative without feeling lecturing.
Lorraine’s energy was amazing. She did a great job engaging everyone.
Active listening is a tool that I will use in my daily life.
I think Lorraine is fantastic, enthusiastic, and knows the material very well. Thank you!
Lorraine is knowledgeable & caring & very positive.
I learned to speak better. It was great.
Excellent presentation. Context distilled down to a workable amount of very important information.
10 out of 10. Kept things moving.
She was a really good communicator and listener.
These are the skills I use in sales, so they are very helpful.
Lorraine is into what she does & passionate about it, Good job. No improvement needed.
In her “Healing the Workplace” class taught through Sonoma State University’s Conflict Resolution program, Asst. Professor Lorraine Segal offers students a creative, eclectic, and practical assortment of tools that can foster healthy working relationships and healthy workplace systems.
Lorraine uses a variety of techniques—clear presentations, provocative online videos, and small group work—and provides an excellent collection of readings, some short and others longer and more challenging. I especially appreciated the integration of the theoretical and the practical and Lorraine’s generous support, making herself available via phone and email when we had questions about our work. A great class.”
–Julie Thompson, Professor, SRJC
Love the site and the services!
Thanks for taking the time to visit!
The very first thing I read on your blog made me laugh.
When I first became Associate Head Nurse on an Oncology Unit – I felt like I had regressed to being the Mom of teenagers!
I could name each of the staff’s behaviours in the light of what their relationship to their parents had been.
The “goody goody”, the Daddy’s Girl, the manipulative one, the bargainer etc. etc. Unfortunately, I felt as helpless with these behaviours as I had with my own kids but resorting to yelling was not the answer.
I wish I had had more information and training instead of learning things the hard way.
I like your categories, too, Helga. Thanks for sharing your experience.
Another very thoughtful and thought provoking reading.
It’s quite a stretch to think of conflict has having positive ramifications (if I understand it correctly).
I really like the concept of goal directed interactions without going off into personalities.
It would be interesting to do “practice sessions” so that I, for one, would learn how to notice when I’m slipping into the negative form and straying into self righteousness.
It’s nice when someone reminds me – but difficult to handle without having your self esteem deflated.