Taking the First Step to Heal Conflict

Faith is taking the first step when you can’t see the whole staircase.–-Martin Luther King Jr. I saw this quote on an entrance sign at a local shopping center, and thought how well it applies to conflict resolution. What does it look like to take the first step to...

Every Conflict Has Two Losers

When I read the title of a new documentary called Every War Has Two Losers, I was struck by how applicable this concept is to unresolved personal and professional conflicts as well. Win/Lose vs. Win/Win Traditionally, U.S. process looks at conflicts as win/lose; only...