Lorraine Segal Blog

The Seductiveness of Being Right

The desire to be right is deeply seductive and understandable, but it can cause a lot of problems at work. If you're feeling criticized, challenged or accused, it is immensely tempting to defend yourself and attempt to prove you are right. Unfortunately, this is a...

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Reaching Out for Each Others’ Hands

In the face of tragedy and loss. When experiencing tragedy, shock, loss, and fear, words of reassurance  and love are definitely important. But sometimes in the face of powerlessness and deep grief, touch offers the most comfort. I read an article recently in the...

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Healing Old Hatreds at Work or Anywhere

One of the sources of unresolved conflict at work and elsewhere can be unconscious (or conscious) bias and prejudice. But instead of reacting, you can choose to respond and communicate. A few years ago, I unexpectedly encountered anti-Semitism at a business networking...

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Manage, Don’t Enable, Feuds at Work 

When disagreements at work are unresolved, one of the unfortunate outcomes can be long lasting workplace feuds. These can simmer and fester for years, infecting a whole workplace with negativity and keeping everyone stuck. I got to see a perfect example of a...

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The illusion of making someone else change

One of the most common illusions that new coaching clients have is that by working with me they can somehow find tricks or techniques to convince the other person to think and behave differently. It doesn’t matter whether they are having conflicts and problems with...

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The Path of Love in Conflict Management

Love isn’t often talked about in most workplaces. And when an organization is looking for someone to help them with persistent conflict or antagonistic patterns of interaction between people at work, the need for love isn’t likely to come first to mind. But...

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