Why does conflict feel so scary and hard? How can you talk to difficult people at work or anywhere and build connection instead of frustration? How can you identify a bully and protect yourself? What helps you let go of resentment? Learn the answer to these and other questions in this introduction to the newly redesigned conflict management certificate course at SSU.
Lorraine Segal, MA, your guide and instructor, has grappled personally and professionally with all these issues. As a conflict management coach, professor, mediator, facilitator, and former middle manager, she has a wealth of experience, stories, and thoughtful exercises to share. This will be a jam-packed evening of interaction and learning, open to all who are interested in these topics.
More details coming soon. For more information about Lorraine, visit her website https://conflictremedy.com