by Lorraine Segal | Sep 14, 2026
Choosing Optimism Choosing optimism helps you navigate conflict. How you view conflict and how skillfully you navigate it is deeply impacted by your attitude. When you are mired in fear or resentment, or telling yourself a negative story of what the future holds, it...
by Lorraine Segal | Jul 14, 2025
Sorting Team Conflict What sort of conflict is your workplace team experiencing? Getting clarity about what is causing the problems can help you find solutions. In my teaching and coaching, I share Craig Runde and Tim Flanagan’s useful distinction between good...
by Lorraine Segal | Nov 17, 2024
Fifteen Years of Conflict Remedy This month, November 2024, I have been writing and publishing my blog for fifteen years. I’m amazed I have kept it up all these years, but time truly does go quickly when you’re having fun! I’ve been reflecting on this achievement, and...
by Lorraine Segal | Oct 14, 2024
What Do Small Business Owners Need to Understand about Conflict? I have worked with a number of leaders and teams in small businesses. They, like bigger businesses and organizations, sometimes need help to navigate conflict and communicate effectively. Every business...
by Lorraine Segal | Sep 16, 2024
How to Make Every Mistake in a Conflict I read a letter in Dear Abby the other day which demonstrated a lot of the basic mistakes people make in a conflict. This one was about family dynamics, but the analysis and solution apply to many workplace situations as well....
by Lorraine Segal | Aug 19, 2024
Use your super power to transform conflict. When you envision a super power, what comes to mind first? My wonderful niece, who loves science fiction and fantasy just as much as I do, pointed out to me that the superpowers featured in movies and comics are frequently...
