by Lorraine Segal | Apr 15, 2024
Do employee complaints help or harm the workplace? It depends. Like conflict itself, complaining has a bad reputation. That’s partly because we tend to think of the negative kind of complaints first. According to Alyson Meister and Nele Dael in their Harvard Business...
by Lorraine Segal | Jul 15, 2020
Being open to difficult feedback, even about racism, can help you grow. Receiving feedback without feeling defensive or triggered is a challenge. I work with my students and clients to increase their resiliency and ability to get the best from feedback of supervisors...
by LorraineSegal | Sep 22, 2015
I confess that I have had a love-hate relationship with feedback. In my teaching and coaching, I am passionately committed to improving and growing. And, I always want to be a good spouse, friend, and colleague as well. Intellectually, I understand that getting...
