by Lorraine Segal | Apr 12, 2021
Respect, not abuse. All employees and leaders need to feel that their skills and they themselves as people are respected and valued. Managers and C suite executives must model respect for everyone, and treating people with respect must be part of the organizational...
by Lorraine Segal | Oct 19, 2020
A fictional voyage to Mars offers valuable lessons about resolving conflicts across differences. I recently watched Away, a beautiful miniseries about a near future journey to Mars. It was a suspenseful adventure drama, and, an inspiring model of effective...
by Lorraine Segal | Oct 19, 2016
One of the sources of unresolved conflict at work and elsewhere can be unconscious (or conscious) bias and prejudice. But instead of reacting, you can choose to respond and communicate. A few years ago, I unexpectedly encountered anti-Semitism at a business networking...
