by Lorraine Segal | Mar 15, 2026
Just the Right Amount of Genius Being on a work team of extremely smart, motivated, creative people sounds ideal, right? But if it isn’t carefully managed, it could be a recipe for disaster instead. Conflict overwhelms genius A recent article in the New York Times...
by Lorraine Segal | May 20, 2024
Is there an elephant in your meeting room? If so, it may be fueling conflict and blocking solutions to problems. You might have heard the term “the elephant in the room”, which refers to a situation or crisis that everyone knows is there but are afraid or reluctant...
by Lorraine Segal | Nov 16, 2018
I intuitively knew I wanted to include meeting facilitation as one of the topics in the conflict management professional development certificate program I created at Sonoma State University, but I hadn’t articulated why, until a student asked me,” Is the class...
by Lorraine Segal | Oct 14, 2018
The Power of Trying in Conflict Management The power of trying often gets a bad rap in today’s culture. I remember years ago being told that “if you’re trying, you’re planning to fail.” Nike says “Just do it”. And I just saw a marque sign outside of a local middle...
by LorraineSegal | Jun 28, 2011
Making meetings effective and good. Meetings seem to be an inevitable part of life, whether you’re a stay at home mom active in your kid’s PTA, or the team leader of a big corporate project. Unfortunately, not enough people have learned the process and skills for...