by Lorraine Segal | Jan 19, 2026
Hidden Resentments at Work? As humans, we are full of feelings at work as well as in our personal lives. But if we ignore these feelings or attempt to push them down, especially negative ones, they will leak out sideways with generally detrimental consequences. I...
by Lorraine Segal | May 16, 2022
Our shame stories can fuel conflict. Those of you who’ve been following my blog for a while, know that I often share about the concept of story and its influence on conflict. In my understanding, most of conflict is internal. The biggest part of our conflicts are...
by Lorraine Segal | Dec 13, 2019
Reframing is a powerful tool to manage or dissipate conflict at work or anywhere. Our key to transforming anything lies in our ability to reframe it.—Maryanne Williamson I first learned about reframing in my initial training to be a mediator. When one of the parties...
