by Lorraine Segal | Sep 15, 2025
Reframing Accusations When one of your colleagues or team members, takes on a commitment, and then doesn’t follow through, it is frustrating! But how do you deal with it? It is quite human and understandable to be disappointed or angry. Honestly, though, do judgements...
by Lorraine Segal | Jan 16, 2022
When someone or something hurts or angers you, is there a value in venting? Some social scientists and conflict management experts think venting is counterproductive, entrenching anger and resentment. However, in my own experience, venting can be valuable as long as...
