by Lorraine Segal | Apr 14, 2025
Carrots and Sincere Apologies Giving and receiving a sincere apology may feel uncomfortable or unfamiliar, but it can go a long way to transforming a conflict. Recently, I had an unexpected experience in my local grocery store that ended with a good apology. I was in...
by LorraineSegal | Jun 28, 2011
An apology can bring powerful healing to conflicted relationships. I was privileged to witness this recently in a juvenile diversion mediation. In the mediation for a teen offender and her victims, one thirteen year old girl I’ll call Rebecca took a photo with her...
