by Lorraine Segal | Sep 14, 2026
Choosing Optimism Choosing optimism helps you navigate conflict. How you view conflict and how skillfully you navigate it is deeply impacted by your attitude. When you are mired in fear or resentment, or telling yourself a negative story of what the future holds, it...
by Lorraine Segal | Jul 14, 2025
Sorting Team Conflict What sort of conflict is your workplace team experiencing? Getting clarity about what is causing the problems can help you find solutions. In my teaching and coaching, I share Craig Runde and Tim Flanagan’s useful distinction between good...
by Lorraine Segal | May 19, 2025
Culture eats policy for breakfast—Dr. Katina Sawyer. A number of workplaces these days have beautiful mission statements and written policies that promote effective conflict resolution, fairness, kindness and equity. But as Dr. Katina Sawyer, Associate Professor of...
by Lorraine Segal | Jan 17, 2025
Bean Soup and Conflict. What in the world does bean soup have to do with conflict? A woman posts a recipe for a nutritious iron rich bean soup on TikTok. And in many comments, people complain that (gasp) the soup has beans in it. They ask how to make it without beans...
by Lorraine Segal | Nov 17, 2024
Fifteen Years of Conflict Remedy This month, November 2024, I have been writing and publishing my blog for fifteen years. I’m amazed I have kept it up all these years, but time truly does go quickly when you’re having fun! I’ve been reflecting on this achievement, and...