by Lorraine Segal | Dec 13, 2019
Reframing is a powerful tool to manage or dissipate conflict at work or anywhere. Our key to transforming anything lies in our ability to reframe it.—Maryanne Williamson I first learned about reframing in my initial training to be a mediator. When one of the parties...
by Lorraine Segal | Sep 15, 2019
Love and tough love are both important in conflict coaching. Conflict coaching is one of my favorite ways to help clients resolve or manage interpersonal conflicts at work, or anywhere. While mediation can be immensely valuable, I find that mediation is more...
by LorraineSegal | Jan 9, 2011
“Give people a fish and they eat for today. Teach them how to fish, and they will eat for a lifetime.”–Lao Tzu. My goal as a conflict intervention specialist is always to teach and empower others. I don’t just want to resolve a conflict for them, but help them...
