by Lorraine Segal | Jul 14, 2025
Sorting Team Conflict What sort of conflict is your workplace team experiencing? Getting clarity about what is causing the problems can help you find solutions. In my teaching and coaching, I share Craig Runde and Tim Flanagan’s useful distinction between good...
by Lorraine Segal | May 20, 2024
Is there an elephant in your meeting room? If so, it may be fueling conflict and blocking solutions to problems. You might have heard the term “the elephant in the room”, which refers to a situation or crisis that everyone knows is there but are afraid or reluctant...
by Lorraine Segal | Nov 16, 2018
I intuitively knew I wanted to include meeting facilitation as one of the topics in the conflict management professional development certificate program I created at Sonoma State University, but I hadn’t articulated why, until a student asked me,” Is the class...
by Lorraine Segal | Oct 14, 2018
The Power of Trying in Conflict Management The power of trying often gets a bad rap in today’s culture. I remember years ago being told that “if you’re trying, you’re planning to fail.” Nike says “Just do it”. And I just saw a marque sign outside of a local middle...
by Lorraine Segal | Nov 13, 2011
Consensus building, like other valuable parts of negotiation and conflict resolution, is often messy and time consuming, but the result can be a vibrant, inclusive process of reaching decisions to which people feel deeply committed. I recently witnessed this in action...
