by Lorraine Segal | Sep 16, 2024
How to Make Every Mistake in a Conflict I read a letter in Dear Abby the other day which demonstrated a lot of the basic mistakes people make in a conflict. This one was about family dynamics, but the analysis and solution apply to many workplace situations as well....
by Lorraine Segal | Dec 14, 2020
Start with “Hello” to Manage Conflict As well as coaching individuals who are embroiled with conflict, I often coach CEOs, HR professionals, executive directors and managers about how they can deal with their employees’ conflict. Recently, I did a...
by Lorraine Segal | Mar 19, 2018
A powerful tool for healing and transforming conflict at work is affirming and envisioning harmony. One of the ways I support clients to resolve conflict is helping them re-imagine what is possible. Our stories have power and we can all get trapped by the stories we...
by Lorraine Segal | Aug 20, 2017
How can you have a civil conversation with people you think are absolutely wrong, even evil? Is it even possible to talk to “impossible” people when you seriously disagree about politics or religion, or when you are angry at workplace differences and seeming...
by Lorraine Segal | Jan 16, 2017
I wrote a blog post a while ago about entering into the Zen of the Gym. Rather than trying to micromanage and control when I got to use the weight machines or a bench, I decided to “enter into the flow, the energetic river, moving from one machine to another, and if...