by Lorraine Segal | Mar 15, 2026
Just the Right Amount of Genius Being on a work team of extremely smart, motivated, creative people sounds ideal, right? But if it isn’t carefully managed, it could be a recipe for disaster instead. Conflict overwhelms genius A recent article in the New York Times...
by Lorraine Segal | Jan 19, 2026
Hidden Resentments at Work? As humans, we are full of feelings at work as well as in our personal lives. But if we ignore these feelings or attempt to push them down, especially negative ones, they will leak out sideways with generally detrimental consequences. I...
by Lorraine Segal | Mar 14, 2025
Forgive and Walk Away It is perfectly ok to forgive someone AND still walk away. One of the persistent myths about forgiveness is that if you forgive someone, you have to continue being friends or colleagues. Sometimes continuing a relationship after forgiveness is...
by Lorraine Segal | Oct 14, 2024
What Do Small Business Owners Need to Understand about Conflict? I have worked with a number of leaders and teams in small businesses. They, like bigger businesses and organizations, sometimes need help to navigate conflict and communicate effectively. Every business...
by Lorraine Segal | Jul 15, 2024
How To Transform Conflict at Work: One Example I just got concrete confirmation that the training and coaching I do to help leaders and others manage conflict more effectively actually works! Last year, I created a 10 hour five session training program for the staff...
