by Lorraine Segal | Jun 15, 2020
“The beauty of anti-racism is that you don’t have to pretend to be free of racism to be an anti-racist. Anti-racism is the commitment to fight racism wherever you find it, including in yourself. And that’s the only way forward.”—Ijeoma Oluo Anti-racism brings hope....
by Lorraine Segal | May 16, 2020
Amidst all the pandemic grief and fear, people step up in big ways to help each other Three years ago, I wrote a blog post called The Kindness of Strangers: Wildfires, Empathy and Conflict, about the many ways people helped each other during the devastating 2017...
by Lorraine Segal | Apr 17, 2020
Impatience can be a big contributor to conflict, and an obstacle to effective conflict resolution. I started writing a post about this impatience/conflict connection long before so many of us were stuck at home, working or not, impatiently wondering when we’ll ever be...
by Lorraine Segal | Mar 14, 2020
Don’t over-explain in difficult conversations–it tends to backfire. I’m going to make a generalization—Women and sensitive men tend to over-explain. We all want to be understood, and it is natural to want to explain our perspective to someone we...
by Lorraine Segal | Feb 17, 2020
Are you waiting until relationships are broken to deal with workplace conflict? Tip: this is not the most effective way to deal with disagreements and problems! Recently I had a conversation about this with an old friend of mine who now has a handyman business. I was...