by Lorraine Segal | Oct 14, 2018
The Power of Trying in Conflict Management The power of trying often gets a bad rap in today’s culture. I remember years ago being told that “if you’re trying, you’re planning to fail.” Nike says “Just do it”. And I just saw a marque sign outside of a local middle...
by Lorraine Segal | Sep 15, 2018
Affirming the Good in Workplace Conflict—the positive role of affirmations One of the tools I use frequently with conflict coaching clients, as well as for myself, is affirmations. Affirmations are brief positive statements that you can keep repeating each day,...
by Lorraine Segal | Aug 20, 2018
It sounds counter intuitive, but Inaction or avoidance can be a viable way of dealing with workplace conflict. When I teach introductory classes about managing conflict, I usually have students take a conflict styles inventory. Learning about your own style and...
by Lorraine Segal | Jul 16, 2018
Nonverbal communication is important for difficult conversations (and autonomous cars). Whenever I teach conflict and communication skills classes or coach someone, I always include the important role nonverbal communication plays. What’s so important about...
by Lorraine Segal | Jun 18, 2018
photo by Tim Mossholder on Unsplash Bullied or Mobbed? The dangerous search for vindication In the 9 years since I left my own toxic workplace, I’ve coached and consulted with people in all stages of being bullying or mobbed (bullied by a group). Some are actively...
