by Lorraine Segal | Sep 15, 2018
Affirming the Good in Workplace Conflict—the positive role of affirmations One of the tools I use frequently with conflict coaching clients, as well as for myself, is affirmations. Affirmations are brief positive statements that you can keep repeating each day,...
by Lorraine Segal | Aug 20, 2018
It sounds counter intuitive, but Inaction or avoidance can be a viable way of dealing with workplace conflict. When I teach introductory classes about managing conflict, I usually have students take a conflict styles inventory. Learning about your own style and...
by Lorraine Segal | Jul 16, 2018
Nonverbal communication is important for difficult conversations (and autonomous cars). Whenever I teach conflict and communication skills classes or coach someone, I always include the important role nonverbal communication plays. What’s so important about...
by Lorraine Segal | Jun 18, 2018
photo by Tim Mossholder on Unsplash Bullied or Mobbed? The dangerous search for vindication In the 9 years since I left my own toxic workplace, I’ve coached and consulted with people in all stages of being bullying or mobbed (bullied by a group). Some are actively...
by Lorraine Segal | May 14, 2018
Why everyone at work needs conflict management skills (and how you can get them). Group home counselor, Executive Chef, Senior help desk technician, quality assurance specialist, RN Director of case management, Care Partner, commercial real estate field assistant,...
