by Lorraine Segal | May 20, 2024
Is there an elephant in your meeting room? If so, it may be fueling conflict and blocking solutions to problems. You might have heard the term “the elephant in the room”, which refers to a situation or crisis that everyone knows is there but are afraid or reluctant...
by Lorraine Segal | Apr 15, 2024
Do employee complaints help or harm the workplace? It depends. Like conflict itself, complaining has a bad reputation. That’s partly because we tend to think of the negative kind of complaints first. According to Alyson Meister and Nele Dael in their Harvard Business...
by Lorraine Segal | Mar 18, 2024
Habit and Conflict Do your habits affect how you experience and deal with conflict? The short answer—yes! Our habits, for better or worse, are part of what makes us human. And they can make life easier. When I stumble into my kitchen in the early morning, half awake,...
by Lorraine Segal | Feb 17, 2024
Where peace is lost to conflict, how can we find it? Drawing inspiration for conflict transformation from science fiction. I often find science fiction novels thought provoking and inspiring. The ones I love most offer a hopeful vision of a better universe, and often...
by Lorraine Segal | Jan 15, 2024
Trigger stacking and conflict. A series of emotional triggers can set off even the most centered person! The role of emotional triggers in conflict. I have frequently taught about and coached people through emotional triggers, also called hot buttons. When something...
