by Lorraine Segal | Apr 13, 2017
A wonderful benefit of learning conflict resolution skills is using them to positively reframe my own challenging communications. In difficult interactions, we often have a choice between accusing and getting information, between being self righteous or solving...
by Lorraine Segal | Mar 18, 2017
In the classic folk tale, the Sun and the Wind each believe they are more powerful. They attempt to prove it by betting that they will be able to make a man take off his coat. First, the Wind blows harder and harder. But the more strongly the wind blows, the more...
by Lorraine Segal | Feb 20, 2017
The desire to be right is deeply seductive and understandable, but it can cause a lot of problems at work. If you’re feeling criticized, challenged or accused, it is immensely tempting to defend yourself and attempt to prove you are right. Unfortunately, this is...
by Lorraine Segal | Jan 16, 2017
I wrote a blog post a while ago about entering into the Zen of the Gym. Rather than trying to micromanage and control when I got to use the weight machines or a bench, I decided to “enter into the flow, the energetic river, moving from one machine to another, and if...
by Lorraine Segal | Dec 19, 2016
When you feel like you’ve been wronged or treated unfairly at work it’s very natural to have resentments and perhaps a desire for revenge. Feeling the anger and the injustice, rather than just stuffing it down can be helpful to a point, but, if you get...
