by Lorraine Segal | Jun 19, 2023
Creating an inclusive, diverse workplace How do you create an inclusive, diverse workplace informed by DEIB efforts (Diversity, Equity, Inclusion, Belonging)? Microvalidations can help. Hiring for diversity isn’t enough Hiring people of color and members of other...
by Lorraine Segal | May 20, 2023
Genuine Question or Disguised Judgment? Asking genuine curious questions is a powerful tool to improve listening, get through road blocks in difficult conversations, and gain compassionate understanding of another person’s perspective. But even when you’re trying to...
by Lorraine Segal | Apr 17, 2023
Good leaders navigate conflict skillfully. When I first began coaching managers, team leads, HR professionals and C Suite professionals, my focus was completely on helping them building skills to understand and navigate conflict and improve communication when things...
by Lorraine Segal | Mar 20, 2023
What is the Rashomon Effect? And how can it help with Conflict? In my twenties, I got hooked on old Japanese Samurai movies and watched many cinema classics. The one that made the biggest impression, so that it haunted me decades later, was called Rashomon. Rashomon...
by Lorraine Segal | Feb 20, 2023
Love yourself and don’t be a jerk is good advice for any conflict. Why? While I want my clients to see their contribution, to own their part in any problematic situation, self-blame doesn’t help you do this in any effective way. It actually makes you more likely to be...
