by Lorraine Segal | May 14, 2018
Why everyone at work needs conflict management skills (and how you can get them). Group home counselor, Executive Chef, Senior help desk technician, quality assurance specialist, RN Director of case management, Care Partner, commercial real estate field assistant,...
by Lorraine Segal | Apr 15, 2018
A client of mine had a resentment relapse recently. I had worked with her over a period of months, to help her deal with a very problematic and conflicted relationship with her manager. She had started out with a lot of resentment and anger...
by Lorraine Segal | Mar 19, 2018
A powerful tool for healing and transforming conflict at work is affirming and envisioning harmony. One of the ways I support clients to resolve conflict is helping them re-imagine what is possible. Our stories have power and we can all get trapped by the stories we...
by Lorraine Segal | Feb 19, 2018
Many of us have a vocal inner critic, who tells us what we’re doing wrong, how what we’re trying won’t work, Many of us have a vocal inner critic, who tells us what we’re doing wrong, how what we’re trying won’t...
by Lorraine Segal | Jan 14, 2018
Whether the bully is your boss or another employee, setting boundaries can be challenging. But deference to a supervisor or professional respect for a colleague, are different from accepting persistent unprofessional, disrespectful, or abusive behavior that impinges...
by Lorraine Segal | Dec 20, 2017
I have unfortunately worked for more than one boss who was a bully. And since I started teaching, coaching, and consulting with individuals and organizations around bullying and mobbing behaviors, I’ve heard stories about many more. I recently did some consulting at a...
by Lorraine Segal | Dec 4, 2017
Letting go of resentments is a fourth powerful tool to help you survive and heal from workplace bullying. In my last blog post I wrote about three valuable inner tools I used myself and have since shared with clients and trainees. These are: 1) affirming...
by Lorraine Segal | Nov 20, 2017
Those of us who have survived workplace bullying or mobbing (bullying by a group) know how awful and traumatizing it is. In my experience as a survivor and a coach & trainer, accessing inner tools can be immensely helpful to avoid the worst of the emotional impact...
by Lorraine Segal | Oct 16, 2017
Kindness and empathy can defuse conflict at work, or disagreements even in the midst of disasters. My beloved Sonoma County and Santa Rosa (California) have been engulfed in flames. As I write this, the worst of the fire danger seems to have passed us...
by Lorraine Segal | Sep 16, 2017
The zen of the gym part 3 Do you judge people for breaking a rule you always follow? I realized recently that I was obliviously violating one of the rules posted at my gym, while burningly conscious of the rules other people were ignoring. I know...
