Invisible rules can lead to conflict.

Are you unconsciously expecting other people to automatically follow your invisible rules? If so, you may be setting yourself up for unnecessary conflicts.

Several years ago, I read a book about forgiveness by Fred Luskin. He has a section in the book about “unenforceable rules”, which I found extremely helpful for dealing with resentments and conflict. Recently, I read an article by Tammy Lenski about a similar phenomena, which she calls “ghost rules”.

What are ghost or unenforceable rules? These are unspoken rules we learned in our families or early workplaces that we have never examined, but which we believe are unquestionably right not only for ourselves but others as well. These represent our fervent opinion about the way people should behave, and the way the universe should operate. A corollary to the rule is that we feel free to judge and criticize others if they don’t follow them. Almost all of us have rules like this, but the problem is that our invisible rule set and that of other people, are not necessarily the same!

Why do these invisible rules create conflict?

Most conflicts occur when we misunderstand each other or make (negative) assumptions about the motivation, integrity, or ability of others. If we are operating from a different set of unspoken commandments, these communication clashes are more likely.

So how do you escape from the trap of invisible rules?

• Start bringing your own rules to conscious awareness.
• Once you understand your rules, accept that yours are not universal.
• Assume that other people’s rules may be different from yours.
• Don’t assume bad intentions because they didn’t follow yours.
• Asking yourself curious, open questions can help.
  • Why am I getting irritated and “judgy” right now?
  • Did this other person or the situation break one of my unconscious rules?
  • What is the rule operating here? Does my rule make sense in this context?
  • Are they operating by the same rule? If not, what might their invisible rule be?

And most important of all, how can you gently explore these rules together, or leave them behind and have better, more loving communication?

Lorraine Segal has helped over 2000 leaders and others in organizations and corporations communicate more clearly, transform conflicts, and let go of resentments. The goal: to create a more harmonious and productive workplace.  Through her business, Conflict Remedy, Lorraine creates customized training and coaching programs for non-profit organizations, corporations, and government agencies and Sonoma State University. She is a contributing author to the book, Stand Up, Speak Out Against Workplace Bullying. Her latest project, a memoir called: Angels and Earthworms, an unexpected journey to love, joy, and miracles, is about her transformation from miserable self-doubt to self-acceptance, true love, spiritual awareness, and right livelihood. Contact Lorraine at https://ConflictRemedy.com for more information, to request a free consultation for you and your organization or to sign up for her newsletter and blog.

Related posts and resources:

Shadow Spots and Conflict

Your Rules/Their Rules in Conflict Management 

Ghost Rules–Tammy Lenski