by Lorraine Segal | Oct 13, 2019
We have to make room for feelings and conflict at work. People frequently have a lot of confusion about the role of feelings and emotions at work. I was interviewed recently on this topic by Gabriel Cox, one of my wonderful students in the conflict management...
by Lorraine Segal | Sep 15, 2019
Love and tough love are both important in conflict coaching. Conflict coaching is one of my favorite ways to help clients resolve or manage interpersonal conflicts at work, or anywhere. While mediation can be immensely valuable, I find that mediation is more...
by Lorraine Segal | Aug 18, 2019
Workplace mobbing can make you feel crazy. Mobbing, also called bullying by a group, is all too prevalent in dysfunctional workplaces. It has many negative effects including impeding the productivity and harmony of an organization, causing health problems and PTSD in...
by Lorraine Segal | Jul 13, 2019
The Platinum Rule is better than the Golden Rule at work, because not everyone is the same. Golden rule vs. Platinum rule We’ve all heard the Golden Rule, Treat others the way you want to be treated. Sounds good, right? Be kind, treat people well. What could go wrong...
by Lorraine Segal | Jun 16, 2019
“Catch and Release”–a concept that can help us navigate conflict better. I heard someone at a community meeting use the term “catch and release” to describe how they turn their own thoughts from negative to positive. It struck me immediately that...
