Invisible Rules and Conflict

Invisible Rules and Conflict

Invisible rules can lead to conflict. Are you unconsciously expecting other people to automatically follow your invisible rules? If so, you may be setting yourself up for unnecessary conflicts. Several years ago, I read a book about forgiveness by Fred Luskin. He has...
The Problem of Perfection in Conflict Management

The Problem of Perfection in Conflict Management

The problem of perfection in conflict…How does perfection hurt conflict management at work? “The challenge is not to be perfect; it is to be whole.”—Jane Fonda I read this quote by Jane Fonda recently, and I was struck with how applicable the contrast of...
The Value of Venting

The Value of Venting

When someone or something hurts or angers you, is there a value in venting? Some social scientists and conflict management experts think venting is counterproductive, entrenching anger and resentment. However, in my own experience, venting can be valuable as long as...