by Lorraine Segal | Aug 17, 2021
To solve a problem at work, ask; don’t assume. When you ask and don’t assume you already know the answers, you’re likely to find better solutions to workplace problems. A friend of mine who is an HR professional was facing an uncomfortable situation at work. She...
by Lorraine Segal | Jul 18, 2021
Acknowledging Mistakes at Work One of the big issues that creates conflict at work and interfers with harmonious relationships, is many people’s inability to acknowledge their own mistakes. I confess that perfectionism is one of my own shortcomings. I still sometimes...
by Lorraine Segal | Jun 14, 2021
Bystanders can stand up and stop workplace gossip. Gossip is a very common problem at work. People often feel it is a harmless way to connect, but talking about people behind their backs, particularly when it is malicious or discloses personal information workers...
by Lorraine Segal | May 18, 2021
The power of story to shift conflict. The universe is made of stories, not of atoms. — Muriel Rukeyser Understanding your story about a conflict, and how to shift and open up that story, is a powerful force for good in the conflict management work I do with...
by Lorraine Segal | Apr 12, 2021
Respect, not abuse. All employees and leaders need to feel that their skills and they themselves as people are respected and valued. Managers and C suite executives must model respect for everyone, and treating people with respect must be part of the organizational...
