by LorraineSegal | Jul 18, 2010
All supervisors and managers need to ensure that employees are getting their work done. But, in many workplaces, especially service oriented ones such as hospitals, schools, and non-profit social service agencies, iron fisted approaches backfire. Rather than improving...
by LorraineSegal | Jul 2, 2010
On my neighborhood walks, I sometimes see a house that displays not just one, but a whole array of American flags even when no patriotic holiday is coming up. Instantly, I form a negative judgment about the people who live there. I assume their politics are extremely...
by LorraineSegal | Jun 18, 2010
Despite the picture, I’m not talking about conflict and little marching insects, but the other kind of ANTs–Automatic Negative Thoughts–marching inside your head. Psychiatrist Daniel Amen has done extensive research on brain chemistry and health. Through...
by LorraineSegal | Jun 6, 2010
Do you see conflict as positive or negative? Unless you are a conflict resolution specialist, chances are when you hear the word “conflict”, you cringe and think of something horrible that happened at work or out in the world. Negative examples of...
by LorraineSegal | May 20, 2010
Mobbing, although sometimes mischaracterized as workplace conflict, is actually a pernicious and dangerous workplace injury. It isn’t as common as individual bullying, because it tends to occur more to tenured college/school faculty, or to employees in the hospitals,...
