by LorraineSegal | Feb 27, 2010
How do we change behavior at work for the better? A big corporation in Germany started a campaign they call The Fun Theory. They believe that “the easiest way to change people’s behavior for the better is by making it fun to do.” They challenged creative people to...
by LorraineSegal | Feb 15, 2010
If you‘ve ever felt like your managers, co-workers or employees were acting like children, you may be right. For better or worse, many of our habitual patterns of communication and conflict in the workplace come from our families of origin. When people bring these...
by LorraineSegal | Feb 4, 2010
My clients and I often wish we could remake our co-workers and managers in our preferred image. But, the reality is that we generally have little or no control over the words and actions of others, even if there are negative consequences for us. So, I encourage my...
by LorraineSegal | Jan 24, 2010
Is resentment poisoning you at work? I have witnessed clients, parties in mediations, and colleagues filled with resentment toward a co-worker, supervisor, or employee. Sometimes these feelings persist for years, only expressed indirectly, with inevitably negative...
by LorraineSegal | Jan 13, 2010
Unrealistic attempts to control bosses, co-workers, or employees at meetings or individually can be huge sources of conflict in the workplace. When I recently saw this humorous title of a Gilmore Girls episode, Always a Godmother, Never a God, I thought of the...