by LorraineSegal | Sep 25, 2010
Resentment of past injustices, particularly when it has endured for generations, is extremely challenging to transform. But with willingness and courage, some individuals and groups have been able to move toward healing. The Maidu Indians of California are one such...
by LorraineSegal | Sep 12, 2010
Finding compassion for another person we are in conflict with, understanding their issues, perspective, and struggles are valuable tools in resolving issues. But, offering ourselves emergency self compassion can be equally important in dealing successfully with...
by LorraineSegal | Aug 29, 2010
Faith is taking the first step when you can’t see the whole staircase.–-Martin Luther King Jr. I saw this quote on an entrance sign at a local shopping center, and thought how well it applies to conflict resolution. What does it look like to take the first step to...
by LorraineSegal | Aug 15, 2010
When I read the title of a new documentary called Every War Has Two Losers, I was struck by how applicable this concept is to unresolved personal and professional conflicts as well. Win/Lose vs. Win/Win Traditionally, U.S. process looks at conflicts as win/lose; only...
by LorraineSegal | Jul 29, 2010
As I frequently tell my coaching clients and students, it is far easier to resolve or avoid conflict if we look at our own contribution to the situation. We really can’t control...
by LorraineSegal | Jul 18, 2010
All supervisors and managers need to ensure that employees are getting their work done. But, in many workplaces, especially service oriented ones such as hospitals, schools, and non-profit social service agencies, iron fisted approaches backfire. Rather than improving...
by LorraineSegal | Jul 2, 2010
On my neighborhood walks, I sometimes see a house that displays not just one, but a whole array of American flags even when no patriotic holiday is coming up. Instantly, I form a negative judgment about the people who live there. I assume their politics are extremely...
by LorraineSegal | Jun 18, 2010
Despite the picture, I’m not talking about conflict and little marching insects, but the other kind of ANTs–Automatic Negative Thoughts–marching inside your head. Psychiatrist Daniel Amen has done extensive research on brain chemistry and health. Through...
by LorraineSegal | Jun 6, 2010
Do you see conflict as positive or negative? Unless you are a conflict resolution specialist, chances are when you hear the word “conflict”, you cringe and think of something horrible that happened at work or out in the world. Negative examples of...
by LorraineSegal | May 20, 2010
Mobbing, although sometimes mischaracterized as workplace conflict, is actually a pernicious and dangerous workplace injury. It isn’t as common as individual bullying, because it tends to occur more to tenured college/school faculty, or to employees in the hospitals,...
