by Lorraine Segal | Aug 15, 2022
Toxic co-workers or bosses can create big problems at work. As a workplace conflict transformation consultant, coach, and trainer, I have assisted many of my individual and organizational conflict clients who have had issues with toxic people in their workplaces. What...
by Lorraine Segal | Jul 18, 2022
Misunderstandings and assumptions about what another person means, or what the word they use means, can really fuel conflicts. I’ve written a lot about this in terms of intercultural miscommunications and bias, but it can happen when there are no obvious cultural...
by Lorraine Segal | Jun 17, 2022
I heard the term conflict transformation for the first time a few months ago, in a small committee meeting connected to my professional organization. I was completely captivated—I knew it was a better term for what I do and how I approach conflict than any I had heard...
by Lorraine Segal | May 16, 2022
Our shame stories can fuel conflict. Those of you who’ve been following my blog for a while, know that I often share about the concept of story and its influence on conflict. In my understanding, most of conflict is internal. The biggest part of our conflicts are...
by Lorraine Segal | Apr 18, 2022
Invisible rules can lead to conflict. Are you unconsciously expecting other people to automatically follow your invisible rules? If so, you may be setting yourself up for unnecessary conflicts. Several years ago, I read a book about forgiveness by Fred Luskin. He has...
