by Lorraine Segal | Apr 17, 2020
Impatience can be a big contributor to conflict, and an obstacle to effective conflict resolution. I started writing a post about this impatience/conflict connection long before so many of us were stuck at home, working or not, impatiently wondering when we’ll ever be...
by Lorraine Segal | Apr 13, 2019
Conflict debts at work are hard to pay down It is natural and human to want to avoid or dodge conflict at work or anywhere, but relying too heavily on avoidance can create a “conflict debt” that is very hard to “pay down.” In Liane Davey’s excellent article, “ An...
by Lorraine Segal | Jan 12, 2019
Photo by Daniel Hjalmarsson on Unsplash Effective Conflict Management versus a Quick “Fix”Sometime potential individual clients or institutions and organizations who want to hire me are looking for a quick fix for their longstanding conflict management problems. They...
by Lorraine Segal | Mar 19, 2018
A powerful tool for healing and transforming conflict at work is affirming and envisioning harmony. One of the ways I support clients to resolve conflict is helping them re-imagine what is possible. Our stories have power and we can all get trapped by the stories we...
by Lorraine Segal | Mar 18, 2017
In the classic folk tale, the Sun and the Wind each believe they are more powerful. They attempt to prove it by betting that they will be able to make a man take off his coat. First, the Wind blows harder and harder. But the more strongly the wind blows, the more...
by LorraineSegal | Nov 18, 2015
Misunderstandings, resentments, and differences can fuel conflicts in the workplace or any place. But the longer I work to understand and heal my own resentments and conflicts, and the more I work with individuals and organizations that need help with communication...