by Lorraine Segal | Jan 12, 2019
Photo by Daniel Hjalmarsson on Unsplash Effective Conflict Management versus a Quick “Fix”Sometime potential individual clients or institutions and organizations who want to hire me are looking for a quick fix for their longstanding conflict management problems. They...
by Lorraine Segal | Oct 14, 2018
The Power of Trying in Conflict Management The power of trying often gets a bad rap in today’s culture. I remember years ago being told that “if you’re trying, you’re planning to fail.” Nike says “Just do it”. And I just saw a marque sign outside of a local middle...
by Lorraine Segal | Mar 19, 2018
A powerful tool for healing and transforming conflict at work is affirming and envisioning harmony. One of the ways I support clients to resolve conflict is helping them re-imagine what is possible. Our stories have power and we can all get trapped by the stories we...
by Lorraine Segal | Feb 19, 2018
Many of us have a vocal inner critic, who tells us what we’re doing wrong, how what we’re trying won’t work, Many of us have a vocal inner critic, who tells us what we’re doing wrong, how what we’re trying won’t...
by Lorraine Segal | Oct 16, 2017
Kindness and empathy can defuse conflict at work, or disagreements even in the midst of disasters. My beloved Sonoma County and Santa Rosa (California) have been engulfed in flames. As I write this, the worst of the fire danger seems to have passed us...
by Lorraine Segal | Aug 20, 2017
How can you have a civil conversation with people you think are absolutely wrong, even evil? Is it even possible to talk to “impossible” people when you seriously disagree about politics or religion, or when you are angry at workplace differences and seeming...
