by Lorraine Segal | Oct 19, 2016
One of the sources of unresolved conflict at work and elsewhere can be unconscious (or conscious) bias and prejudice. But instead of reacting, you can choose to respond and communicate. A few years ago, I unexpectedly encountered anti-Semitism at a business networking...
by LorraineSegal | Jul 16, 2016
Hope and despair in the landscape of today. It is challenging to hold on to a hope of peaceful coexistence, harmony, and positive conflict resolution in light of all the mass shootings, terrorist attacks against social services people, children, LGBT people, Moslems,...
by LorraineSegal | Jan 18, 2016
Shoulds and expectations are a big source of conflict. If we have a clear, though completely unrealistic expectation of how the other person should behave, or what should happen, we can get ourselves in all kinds of trouble when they don’t follow our “script.” For...
by LorraineSegal | Nov 18, 2015
Misunderstandings, resentments, and differences can fuel conflicts in the workplace or any place. But the longer I work to understand and heal my own resentments and conflicts, and the more I work with individuals and organizations that need help with communication...
by LorraineSegal | Aug 18, 2015
What would you do if someone secretly took grapes from your garden? Would you get mad? Feel like a victim? Blame the neighbors and call them thieves? Put up a fence to protect your property? Post angry warning signs? All of those are common understandable responses,...
by LorraineSegal | Jul 15, 2015
photo credit: via photopin (license) I had a short lived fight with my wife, Linda, recently that I actually feel good about, because it shows the positive results of my ( and her) long hard work on forgiveness. The situation: It was Wednesday, when my wife does the...