by Lorraine Segal | Nov 17, 2025
Employer Ghosting and Difficult Conversations Have you ever applied for a job, gone through a seemingly successful multiple stage interview process, and then never heard back? I have, and it felt awful. And I know I’m not the only one who has experienced this....
by Lorraine Segal | Oct 20, 2025
Exclamation marks are OK at work! Do you hesitate before using exclamation marks in workplace writings? Women, much more than men, fear that using exclamation marks will make them seem unprofessional. A team of researchers did a series of studies and found that women...
by Lorraine Segal | Jan 17, 2025
Bean Soup and Conflict. What in the world does bean soup have to do with conflict? A woman posts a recipe for a nutritious iron rich bean soup on TikTok. And in many comments, people complain that (gasp) the soup has beans in it. They ask how to make it without beans...
by Lorraine Segal | Oct 14, 2024
What Do Small Business Owners Need to Understand about Conflict? I have worked with a number of leaders and teams in small businesses. They, like bigger businesses and organizations, sometimes need help to navigate conflict and communicate effectively. Every business...
by Lorraine Segal | May 20, 2024
Is there an elephant in your meeting room? If so, it may be fueling conflict and blocking solutions to problems. You might have heard the term “the elephant in the room”, which refers to a situation or crisis that everyone knows is there but are afraid or reluctant...
by Lorraine Segal | Apr 17, 2023
Good leaders navigate conflict skillfully. When I first began coaching managers, team leads, HR professionals and C Suite professionals, my focus was completely on helping them building skills to understand and navigate conflict and improve communication when things...
