by Lorraine Segal | Mar 16, 2019
Conflict in businesses and organizations can show up in at least three different ways. Recently, I was called in to consult with the board of a volunteer service organization experiencing some serious problems with internal conflict. As in many organizations, they...
by Lorraine Segal | Aug 20, 2018
It sounds counter intuitive, but Inaction or avoidance can be a viable way of dealing with workplace conflict. When I teach introductory classes about managing conflict, I usually have students take a conflict styles inventory. Learning about your own style and...
by Lorraine Segal | May 14, 2018
Why everyone at work needs conflict management skills (and how you can get them). Group home counselor, Executive Chef, Senior help desk technician, quality assurance specialist, RN Director of case management, Care Partner, commercial real estate field assistant,...
by Lorraine Segal | Mar 18, 2017
In the classic folk tale, the Sun and the Wind each believe they are more powerful. They attempt to prove it by betting that they will be able to make a man take off his coat. First, the Wind blows harder and harder. But the more strongly the wind blows, the more...
by LorraineSegal | Aug 15, 2016
When disagreements at work are unresolved, one of the unfortunate outcomes can be long lasting workplace feuds. These can simmer and fester for years, infecting a whole workplace with negativity and keeping everyone stuck. I got to see a perfect example of a...
by LorraineSegal | Feb 16, 2016
What can bad art teach us about successful relationships in the workplace? One of the big issues that creates conflict at work and interfers with harmonious relationships, is many people’s inability to acknowledge their own mistakes. I confess that perfectionism is...
