by Lorraine Segal | Feb 17, 2020
Are you waiting until relationships are broken to deal with workplace conflict? Tip: this is not the most effective way to deal with disagreements and problems! Recently I had a conversation about this with an old friend of mine who now has a handyman business. I was...
by Lorraine Segal | Mar 16, 2019
Conflict in businesses and organizations can show up in at least three different ways. Recently, I was called in to consult with the board of a volunteer service organization experiencing some serious problems with internal conflict. As in many organizations, they...
by Lorraine Segal | Aug 20, 2018
It sounds counter intuitive, but Inaction or avoidance can be a viable way of dealing with workplace conflict. When I teach introductory classes about managing conflict, I usually have students take a conflict styles inventory. Learning about your own style and...
by Lorraine Segal | May 14, 2018
Why everyone at work needs conflict management skills (and how you can get them). Group home counselor, Executive Chef, Senior help desk technician, quality assurance specialist, RN Director of case management, Care Partner, commercial real estate field assistant,...
by Lorraine Segal | Mar 18, 2017
In the classic folk tale, the Sun and the Wind each believe they are more powerful. They attempt to prove it by betting that they will be able to make a man take off his coat. First, the Wind blows harder and harder. But the more strongly the wind blows, the more...
by LorraineSegal | Aug 15, 2016
When disagreements at work are unresolved, one of the unfortunate outcomes can be long lasting workplace feuds. These can simmer and fester for years, infecting a whole workplace with negativity and keeping everyone stuck. I got to see a perfect example of a...
