How does building empathy help resolve conflict and create a better world? In a recent lively video dialogue Edwin Rutsch of The Center for Building a Culture of Empathy and I had a broad ranging discussion of this and other topics, including the connections between empathy, forgiveness, and effective communication, how I use empathy building techniques with conflict coaching and mediation clients as well as students. We also talked about the importance of listening deeply, and how we can all increase empathy by understanding that everyone has her/his own narrative and perspective in misunderstandings and disputes.
Here is a list of my blog posts about empathy, forgiveness, and related topics mentioned in the video..
Freaky Friday and Building Parent—Teen Empathy
World Cup of Forgiveness
Bullies, Babies, and the Birth of Empathy
Empathy, Conflict Resolution, and the Fourth Dimension
Woman Bites Dog: Acknowledging My Part at Work (and in the park)
The Heart of Communication, from Strife to Harmony
Emergency Self-Compassion for Conflicts
Visit the Center for Building a Culture of Empathy, for more information or to view more of Edwin Rutsch’s video dialogues about empathy.
Lorraine Segal provides one on one communication coaching, training, and mediation by telephone and face to face. Her business, Conflict Remedy is based in Santa Rosa California. She also teaches in the conflict resolution program at Sonoma State University.
To schedule a free initial telephone consultation or get more information, you can reach Lorraine at (707) 236-8079, lorraine@conflictremedy.com or through this blog.
© Lorraine Segal www.ConflictRemedy.com