by Lorraine Segal | Dec 14, 2020
Conflict management can start as simply saying “hello”. As well as coaching individuals who are embroiled with conflict, I often coach CEOs, HR professionals, executive directors and managers about how they can deal with their employees’ conflict....
by Lorraine Segal | Feb 17, 2020
Are you waiting until relationships are broken to deal with workplace conflict? Tip: this is not the most effective way to deal with disagreements and problems! Recently I had a conversation about this with an old friend of mine who now has a handyman business. I was...
by Lorraine Segal | Jan 19, 2020
Overwork can add fuel to conflicts. Are you feeling angry and put upon at work? Are you having negative interactions and conflict over relatively small matters? Overwork may be the culprit. I have had a number of coaching clients whose conflicts were intertwined with...
by Lorraine Segal | Dec 13, 2019
Reframing is a powerful tool to manage or dissipate conflict at work or anywhere. Our key to transforming anything lies in our ability to reframe it.—Maryanne Williamson I first learned about reframing in my initial training to be a mediator. When one of the parties...
by Lorraine Segal | May 18, 2019
Although you can’t control the outcome of a difficult conversation or meeting at work, you can take inner action to support an effective conversation and a good outcome. A brand new coaching of client of mine was facing a difficult workplace meeting before we could...