by Lorraine Segal | Nov 20, 2023
Mobbing and the Tallest Poppy: How Women’s Achievements at Work Are Cut Down. One crucial part of transforming conflict to harmony at work is addressing workplace mobbing and bullying. I myself experienced mobbing when I was a tenured faculty member at a community...
by Lorraine Segal | May 20, 2023
Genuine Question or Disguised Judgment? Asking genuine curious questions is a powerful tool to improve listening, get through road blocks in difficult conversations, and gain compassionate understanding of another person’s perspective. But even when you’re trying to...
by Lorraine Segal | Mar 20, 2023
What is the Rashomon Effect? And how can it help with Conflict? In my twenties, I got hooked on old Japanese Samurai movies and watched many cinema classics. The one that made the biggest impression, so that it haunted me decades later, was called Rashomon. Rashomon...
by Lorraine Segal | Feb 20, 2023
Love yourself and don’t be a jerk is good advice for any conflict. Why? While I want my clients to see their contribution, to own their part in any problematic situation, self-blame doesn’t help you do this in any effective way. It actually makes you more likely to be...
by Lorraine Segal | Mar 16, 2021
Like letting go of grudges, I believe gratitude is a powerful tool to help us manage and resolve conflict. My email interview on this topic with questions by Parveen Panwar went live on Authority Magazine. Here are some excerpts from that interview. How do you define...
by Lorraine Segal | Oct 19, 2020
A fictional voyage to Mars offers valuable lessons about resolving conflicts across differences. I recently watched Away, a beautiful miniseries about a near future journey to Mars. It was a suspenseful adventure drama, and, an inspiring model of effective...