by Lorraine Segal | Oct 17, 2022
Are you using blamespeak in difficult conversations? I heard someone use the term “blamespeak” recently and thought it was a very evocative succinct way to express what happens in many conflicts. Something goes wrong in communication, people feel attacked or...
by Lorraine Segal | Sep 20, 2022
How did you learn to turn your mistakes into stories? This was the thoughtful question Alesia Grace Thompson asked me during my interview on the Mediate.com Great Reads Book Club. Alesia was referring to my memoir, Angels & Earthworms. This was a very rich...
by Lorraine Segal | Aug 15, 2022
Toxic co-workers or bosses can create big problems at work. As a workplace conflict transformation consultant, coach, and trainer, I have assisted many of my individual and organizational conflict clients who have had issues with toxic people in their workplaces. What...
by Lorraine Segal | Jul 18, 2022
Misunderstandings and assumptions about what another person means, or what the word they use means, can really fuel conflicts. I’ve written a lot about this in terms of intercultural miscommunications and bias, but it can happen when there are no obvious cultural...
by Lorraine Segal | Jun 17, 2022
I heard the term conflict transformation for the first time a few months ago, in a small committee meeting connected to my professional organization. I was completely captivated—I knew it was a better term for what I do and how I approach conflict than any I had heard...
