by Lorraine Segal | Nov 14, 2022
The highly sensitive person I am a highly sensitive person (HSP), one of the estimated 20% of humans on the planet who are HSP. It can be both a gift and a curse and is often misunderstood by loved ones and people at work and even by ourselves. What makes someone a...
by Lorraine Segal | Oct 17, 2022
Are you using blamespeak in difficult conversations? I heard someone use the term “blamespeak” recently and thought it was a very evocative succinct way to express what happens in many conflicts. Something goes wrong in communication, people feel attacked or...
by Lorraine Segal | Jul 18, 2022
Misunderstandings and assumptions about what another person means, or what the word they use means, can really fuel conflicts. I’ve written a lot about this in terms of intercultural miscommunications and bias, but it can happen when there are no obvious cultural...
by Lorraine Segal | Jun 17, 2022
I heard the term conflict transformation for the first time a few months ago, in a small committee meeting connected to my professional organization. I was completely captivated—I knew it was a better term for what I do and how I approach conflict than any I had heard...
by Lorraine Segal | May 16, 2022
Our shame stories can fuel conflict. Those of you who’ve been following my blog for a while, know that I often share about the concept of story and its influence on conflict. In my understanding, most of conflict is internal. The biggest part of our conflicts are...