by Lorraine Segal | Sep 18, 2023
An uncomfortable listening level can guide a difficult conversation. Are there topics or deep conversations that feel uncomfortable to you? Maybe you want to stick a finger in each ear and say, “la la la, I can’t hear you!” Can you hear me now? Recently, I went for a...
by Lorraine Segal | Jul 17, 2023
Do You Need a Framework or a Formula for Navigating Conflict? I spoke with someone recently who was looking for a conflict coach for a colleague of hers. I knew pretty quickly that it would most likely not be a good fit, when she told me. “He is highly logical,...
by Lorraine Segal | Jun 19, 2023
Creating an inclusive, diverse workplace How do you create an inclusive, diverse workplace informed by DEIB efforts (Diversity, Equity, Inclusion, Belonging)? Microvalidations can help. Hiring for diversity isn’t enough Hiring people of color and members of other...
by Lorraine Segal | May 20, 2023
Genuine Question or Disguised Judgment? Asking genuine curious questions is a powerful tool to improve listening, get through road blocks in difficult conversations, and gain compassionate understanding of another person’s perspective. But even when you’re trying to...
by Lorraine Segal | Apr 17, 2023
Good leaders navigate conflict skillfully. When I first began coaching managers, team leads, HR professionals and C Suite professionals, my focus was completely on helping them building skills to understand and navigate conflict and improve communication when things...
by Lorraine Segal | Mar 20, 2023
What is the Rashomon Effect? And how can it help with Conflict? In my twenties, I got hooked on old Japanese Samurai movies and watched many cinema classics. The one that made the biggest impression, so that it haunted me decades later, was called Rashomon. Rashomon...
by Lorraine Segal | Feb 20, 2023
Love yourself and don’t be a jerk is good advice for any conflict. Why? While I want my clients to see their contribution, to own their part in any problematic situation, self-blame doesn’t help you do this in any effective way. It actually makes you more likely to be...
by Lorraine Segal | Jan 16, 2023
Is conflict transformation a Hero’s Journey? Last week I attended a beautiful workshop on the Hero’s Journey, offered by Stella Orange and Rebecca Liston of Las Peregrinas. Their approach is based in part on Joseph Campbell’s, and they apply it primarily to business...
by Lorraine Segal | Dec 19, 2022
Reflections: How did you do this year with conflict and courage? I’ve been reflecting on the year and the courage my clients and I have shown in dealing with conflict, inner and outer. As those of you who have been reading my blog for a while know, I write a lot about...
by Lorraine Segal | Nov 14, 2022
The highly sensitive person I am a highly sensitive person (HSP), one of the estimated 20% of humans on the planet who are HSP. It can be both a gift and a curse and is often misunderstood by loved ones and people at work and even by ourselves. What makes someone a...
