by Lorraine Segal | Nov 14, 2022
The highly sensitive person I am a highly sensitive person (HSP), one of the estimated 20% of humans on the planet who are HSP. It can be both a gift and a curse and is often misunderstood by loved ones and people at work and even by ourselves. What makes someone a...
by Lorraine Segal | Oct 17, 2022
Are you using blamespeak in difficult conversations? I heard someone use the term “blamespeak” recently and thought it was a very evocative succinct way to express what happens in many conflicts. Something goes wrong in communication, people feel attacked or...
by Lorraine Segal | Sep 20, 2022
How did you learn to turn your mistakes into stories? This was the thoughtful question Alesia Grace Thompson asked me during my interview on the Mediate.com Great Reads Book Club. Alesia was referring to my memoir, Angels & Earthworms. This was a very rich...
by Lorraine Segal | Feb 13, 2022
The problem of perfection in conflict…How does perfection hurt conflict management at work? “The challenge is not to be perfect; it is to be whole.”—Jane Fonda I read this quote by Jane Fonda recently, and I was struck with how applicable the contrast of...
by Lorraine Segal | Aug 17, 2021
When you ask and don’t assume you already know the answers, you’re likely to find better solutions to workplace problems. A friend of mine who is an HR professional was facing an uncomfortable situation at work. She and other people who worked in the office were still...
